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Workers @ AT&T Poised to Strike

category north america / mexico | workplace struggles | news report author Thursday April 16, 2009 13:41author by Kdog - I.W.W. Report this post to the editors

Job Action Would Be Biggest U.S. Strike in Recent Years - And First Under Obama - IWW/CWA Dual Carders in the Heartt of the Struggle

At midnight April 5, 2009 contracts for most of the component groups represented by the Communications Workers of America (CWA) at the telecom giant AT&T have expired. After weeks of mobilizing, around 90,000 workers are poised to strike one of the largest and most profitable multinational corporations. A job action by CWA would be the largest and among the most significant labor action in the United States since the UPS strike in 1997. It would also be the first major strike under the Obama regime. The brewing confrontation could set the tone for class struggle in the U.S. for the near future.

A month ago any talk of a strike brought either yawns or fear from most people. Now there is a wide group of workers who are not only willing to strike, but WANT to strike
A month ago any talk of a strike brought either yawns or fear from most people. Now there is a wide group of workers who are not only willing to strike, but WANT to strike

At midnight April 5, 2009 contracts for most of the component groups represented by the Communications Workers of America (CWA) at the telecom giant AT&T have expired. After weeks of mobilizing, around 90,000 workers are poised to strike one of the largest and most profitable multinational corporations. A job action by CWA would be the largest and among the most significant labor action in the United States since the UPS strike in 1997. It would also be the first major strike under the Obama regime. The brewing confrontation could set the tone for class struggle in the U.S. for the near future.

Attack on Healthcare

AT&T has been pressing hard for major concessions from its call center, billing & ordering, and technical workers, especially in the area of health care. The company is demanding harsh cost shifting in the form of premiums and huge deductables for current employees and even steeper cuts for “second tier” workers hired going forward. AT&T is also demanding concessions in areas of seniority, over-time, and discipline. Raises would be replaced for the first two years by one-time lump payments.

Billions in Profit

AT&T corporate PR hacks have been spinning that healthcare must be reduced to avoid a repeat of what has happened to the U.S. auto industry. But AT&T is not General Motors. It is in a growing, innovative industry - one where AT&T bosses made $12.9 Billion in profits in 2008 alone. Besides, the U.S. healthcare crisis and its skyrocketing costs are not the fault of workers and their families and we should not be made to shoulder its burden. Workers at AT&T are furious that such a rich company would attack their families’ access to healthcare.

The company has also sought to pit the different component parts of “the new AT&T” against each other (the old Ameritech, SBC, Pac Bell, Cingular, etc) by taking advantage of real wage and benefit gaps and separate contract expiration dates. CWA has only partially resisted these efforts. A new contract at the fastest growing (and least compensated) component AT&T Wireless was approved just as negotiations were hitting the wall for 5 of the other major groups. The Union has given up on negotiating the old Bell South component contract, which doesn’t expire until August 2009. By agreeing to postpone these negotiations until summer, the union has given away more of all the workers’ leverage.

Time for Action

In the first few days after the contracts expired CWA leaders announced that workers should report to work for now, while still expressing exasperation at the “Final offers” being pushed by AT&T. It is clear that AT&T is advancing the same attack that has drastically reduced the wages, benefits and power of all the core unionized sections of the working-class (auto, steel, airlines, etc.) AT&T bosses are confident that telecom workers can also be tamed for the international capitalist economy, and are hardly fearful of the business unions, which have no real experience or desire to wage militant struggle.

But there are factors that favor us, the workers, too. There is a growing mood among workers at AT&T and throughout the class in general that workers should not have to shoulder the bosses’ economic crisis that the rich must pay. The issue of Healthcare is one that is on everyone’s mind, and a group of workers seen as struggling to defend their healthcare has the possibility of striking a chord deep and wide across the working class. Finally, Obama was elected in no small part because workers wanted “change”, and it will not be easy for his administration to openly attack any emerging struggle without damaging his standing and costing him room to maneuver.

The View from the Floor

Over the last few weeks in the Midwest call center where we work it has been interesting to join the union mobilizations and watch the attitude of our co-workers move quickly towards a determination to take action. A month ago any talk of a strike brought either yawns or fear from most people. As the deadline neared, however, the reality of AT&T’s demands hit home. At the top of the hour, union employees stand up in their cubicles and press loud “clickers”, shake noise makers, or tap pens on their desk in a show of solidarity. The effect is like a massive cloud of locust sweeping over the office and adds to the tense atmosphere. Groups of people discuss the latest news and share opinions about a strike. Red Union T-shirts are everywhere, and cubicles are decorated in union flyers. Petty discipline and rule enforcement from management have sparked a much stronger and organized reaction than usual turning “team meetings” into heated debates. Now there is a wide group of workers who are not only willing to strike, but WANT to strike.

Strike to Win

If we are forced to go on strike it is important that we win. We have little confidence that the business union approach can beat such a committed and powerful adversary. It is likely that the withdrawal of our labor alone will not be sufficient. It is clear that AT&T is prepared to force us to strike and has calculated the short-term losses and chaos it is prepared to endure in order to implement the long-term cuts to workers’ healthcare and implement a second-class tier for newly hired workers. Certainly workers with greater skill and specialization than those of us in a call center have been replaced in strikes.

Direct action tactics like those most recently employed by the Republic Windows workers in Chicago, who successfully blocked the sell-off of their factory by staging an occupation/sit-in are ones we need to look at and advocate.

The IWW @ AT&T

Among the active core of union workers in our call center is a group of dual card I.W.W. members. The group grew out of a major struggle for greater union democracy in our CWA local about 4 years ago. We do not try and get workers to leave or dismiss the Communication Workers, but instead to participate in the CWA as “solidarity unionists”, fighting for greater militancy, democracy and revolutionary analysis of the system we are up against. We have built support for other local struggles including in the airlines, at the University, and for active IWW organizing campaigns in our area. We try and create a social scene with our co-workers built on solidarity. We do not ignore the CWA or let it exclusively define our activity. It is this mix of independent IWW organizing and dual-card organizing that really defines our GMB and points toward a successful model for bringing the IWW back to the cutting edge of the struggle for emancipation from capitalism and the state.

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author by Jimpublication date Fri Apr 17, 2009 14:05Report this post to the editors

So do it already...the contract expired like two weeks ago. Nobody believes the Union is going to strike at all now, they look weak and pathetic and AT&T looks like they have the upper hand. I keep readying about mobilization and action and how they are ready for a strike, but it's been dragging out now. I don't believe they will go on strike, AT&T looks correct in thinking that the Union will back down, it's only a matter of time until that Union is gone.

author by Kdog - I.W.W. publication date Sat Apr 18, 2009 05:48Report this post to the editors


You're comments don't add much. In our work center mobilizations continue. Certainly there is discussion about a strike and whether and when to "do it".

Don't underestimate the value of an effective inside strategy though.

It may well be that the CWA tries to serve-up a slightly watered down version of AT&T's vicious attack. If that is the case we will confront that through continued action and a "No" vote campaign.

In any scenario a confrontation is brewing - and is already underway in part.



author by unknownpublication date Tue Apr 28, 2009 13:41Report this post to the editors

I think one should not underestimate CWA. Management would be underestimating CWA if they think they can implement changes the way they have done for management employees. Management does not have a union to protect them. It would be presumptuous to believe that CWA would not strike if they have not done it already. In my strategic evaluation I think a delay of 10 - 12 weeks would go in CWA's favor and would make their stand to strike (if they choose to do so) more powerful at that time. They are making time work for themselves and it would be foolish on management part to presume that they would not strike. I think this is a masterful strategy from CWA side not to strike at this time. In my opinion they have completely stumped the management by not striking. Management thought they would strike and were hoping for one but now faced with this new tactics I doubt management has any comprehensive strategy to deal with this. I expected a better approach from management instead of plain force and delaying tactics. A brute force approach would prove costly for management as it is not realistic to believe that replacement worker would be able to handle the task and even more needless to mention is the motivation and enthusiasm given the recent wave of actions, policies and its implementation. I wouldn't be surprised if the management finds out the hard way that this is a completely new ball game dealing with CWA given the kind of cost shifting they are looking for. Won't be a smart move to risk loosing strategic partnership with Apple and securing a win at cost cutting even if they get it which is doubtful at best.

HOPE there is no strike and all can be spared the trouble. Strike is neither good for management nor for the union employees. Especially not during this economy and the looming pandemic situation. All the best to every one. May god help us all.

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